Tag: Customer Service
The Future of Customer Support: How AI is Boosting Capacity, Performance, and Satisfaction
Customer support has become increasingly important, with 88% of buyers saying the experience a company provides matters as much as its products or services. About 72% of [more…]
Binance Looking to Hire Developers, Support Staff in Romania
Global crypto exchange Binance is now hiring IT specialists and customer service representatives for its operations in Romania. The leading coin trading platform is also engaged in [more…]
8 Must-Have Chatbot Features to Improve Customer Experience
8 Must-Have Chatbot Features to Improve Customer Experience More than ever before, customers expect a near-immediate response to their questions and queries. In response to this, many [more…]
Logistics Outsourcing: Customer Service Tips
Continuing our theme of Logistics Outsourcing. And in this episode, we talk about some common mistakes. You can download the checklist here: https://www.logisticsbureau.com/logisticsoutsourcingchecklist/ Source: https://www.logisticsbureau.com/logistics-outsourcing-customer-service-tips/
5 Ways Businesses Can Save Costs by Automating Customer Support
5 Ways Businesses Can Save Costs by Automating Customer Support Key Takeaways: During the pandemic, 53% of customers have made calls/emails to the company as much as [more…]
6 Effective Ways to Reduce High Call Volume in Your Call Center (2022)
6 Effective Ways to Reduce High Call Volume in Your Call Center (2022) A call center experiencing higher than average call volume is stressful. Think about it: [more…]
How to Satisfy Customer Needs thanks to Automation?
How to Satisfy Customer Needs thanks to Automation? If you want your customers to stay loyal to your company, you should make sure that you understand exactly [more…]
